FREQUENTLY ASKED QUESTIONS
Below are some frequently asked questions. If you have further questions, please contact us.
Can I have just an hour with one gardener?
Our minimum booking is 2 hours with 2 gardeners and we are happy to book in any blocks of time over and above this.
What happens if it is raining / very cold?
We are used to it! We have wet weather gear and all our tools are safe to use in damp conditions. Don’t worry about us, we may reach an agreement together to postpone but generally we are happy to just get on. Gardens need tending throughout the year and we are well equipped and prepared.
Do I have to have you every week?
Our clients range from weekly, to fortnightly, monthly or just ad hoc. We are happy to book in slots that are convenient for you.
How can I pay you?
We are happy to invoice you at the end of the month by email or a hard copy and you can pay by cash, cheque or bank transfer.
Can you take waste away?
We have a waste carriers licence. There is an additional charge of £10 per bulk bag.
Do we need to be in for your visits?
Not necessarily, all clients are different and we can make arrangements to suit you.
Do you charge VAT?
Yes a standard charge of 20% is added to all labour costs.